Terms & Conditions
Last Updated: 25 June 2026
Welcome to Kennedy Electrical & Electronic Sdn Bhd. By using our website, placing an order, or purchasing from us, you agree to the following Terms & Conditions.
1. About Us
This website is operated by:
Kennedy Electrical & Electronic Sdn Bhd
Company No.: 202101018922 / 1419222-T
Email: kennedyelectricalonline@gmail.com
Phone / WhatsApp: [Insert official number]
Address: [Insert official business address]
We sell electrical appliances, home appliances, electronics, accessories, warranty services, installation services, and related products or services.
2. Product Information
We try to ensure that product information, pricing, specifications, images, warranty details, and availability are accurate.
However, errors may occur. Kennedy Electrical reserves the right to correct errors, update information, cancel orders affected by errors, or contact customers for clarification.
3. Order Confirmation
Placing an order does not automatically mean the order is accepted.
Orders are subject to:
Payment confirmation
Stock availability
Delivery availability
Product eligibility
Verification checks
Correct pricing
Correct customer information
We may contact customers before processing an order.
4. Pricing
All prices are listed in Malaysian Ringgit, RM, unless stated otherwise.
Prices may change due to supplier cost, promotion, stock availability, or system updates.
The final price payable will be shown before order confirmation or confirmed by our staff.
5. Payment
Customers must pay using the payment methods accepted by Kennedy Electrical.
Orders may be delayed or cancelled if payment is incomplete, unsuccessful, suspicious, or cannot be verified.
6. Delivery
Delivery is subject to our Delivery & Shipping Policy.
Delivery timeframes are estimates and may be affected by stock availability, distance, weather, traffic, public holidays, peak periods, and other circumstances.
7. Installation
Installation is separate from delivery unless clearly stated.
Installation charges and requirements depend on product type, site condition, materials needed, and labour required.
8. Warranty
Warranty coverage depends on the manufacturer, supplier, or selected Kennedy Electrical Care Warranty option.
Customers should refer to our Warranty Policy and keep their invoice as proof of purchase.
9. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Customers should inspect products upon delivery and contact us promptly if there is any issue.
10. Limitation of Liability
Kennedy Electrical is not responsible for indirect losses, loss of income, loss of business, or damage caused by misuse, incorrect installation by third parties, unauthorised repair, power surge, building defects, or factors outside our control.
11. Website Use
Customers must not misuse our website, attempt unauthorised access, submit false information, upload harmful content, or interfere with website operation.
12. Changes to Terms
Kennedy Electrical may update these Terms & Conditions from time to time. The latest version will be published on our website.
